Dear everybody at Yocum blinds: they look absolutely gorgeous thank you!
I am thrilled with my new window treatments. the entire staff were easy and very professional to deal with. Roberta is very knowledgeable and efficient. Kimsey and justin did a perfect job of measuring and installation. I would highly recommend yocum blinds.
“Fantastic service. Everyone was very nice. Blinds are great quality. Installer was great.”
Outstanding service, quality and care! Absolutely recommend this company.
Yocum shutters fulfilled all of our expectations. The quality of their work was excellent. We were informed as to time and completion of the job We certainly plan to contact Yocum Shutters and Blinds when we have needs again. They deserve a five star rating
Pleasure to work with Yocum. Received the shutters in 2 weeks. Quick & Great service.
Extremely professional business. The quality of the shutters is superior. My 12 windows were measured, my shutters were ordered, then i was immediately scheduled for install. I wish i had more windows. I am extremely impressed and pleased. The look beautiful and add so much to my home. Will definitely only order shutters with Yocum.
Shutters look great! It’s a shame they are in the bathroom at the back of the house where no one can see them..lol
My husband said how great the gentleman that installed them was. Great personality and very efficient.
Have used Yocum blinds for twenty years ! Love customer service and quality of products.
I ordered blinds from Yocum. They are very friendly and courteous people. I chose Yocum because I have little experience regarding window treatments, and needed professional help. The installer was very cordial, and showed up on time. There were some factory errors on my order, and Yocum did not ask me to pay until the replacements were received and installed. I bought the Hunter Douglas blinds, which are of very high quality. Overall, I highly recommend Yocum. Their sales and service are excellent.
I LOVE the shutters and the blind!! Thanks so much and that father/son duo is amazing!!!! Thanks again! Jodi
Michael & Carolyn Wilson
Thank you so much, they look absolutely beautiful!
Our blackout blinds are wonderful. The service was quick and accurate and the salesman was such a gentleman. We heard moving to PA would be a refreshing experience and Yocum was a great beginning.
Perfect transaction from start to finish! Yocum’s is professional and friendly. We had 6 plantation shutters installed at a reasonable rate. Installation was a breeze! And they look gorgeous!!
Our experience was professional and friendly from the moment we walked in the store to look at shutters and blinds. Roberta was very helpful and walked us through each step of the process. Kimsey did an excellent job installing the shutters and blinds, and was very professional and nice. I would recommend this business to anyone in the area looking for this service.
Went very well. Jim Yocum even came to our house to resolve an issue with the shutters. Was on time and completed repair himself.
Wooden blinds put into four rooms of my house over 1 year period. They did a great job. Very helpful and flexible.
Hire Again: Yes
The shades look wonderful in my dining and living rooms. The person who did the measuring and installing was experienced, efficient and pleasant. The office staff were the same.
We have had excellent service and would recommend Yocum to our friends.
Services Performed: Yes*
Work Completed Date: October 20, 2015
Last Modified Date: October 27, 2015
Hire Again: Yes
Approximate Cost: $500.00
Description Of Work: Yocum Shutter and Blinds installed mini blinds.
Member Comments: I had my kitchen remodeled and new windows installed. While the kitchen was being remodeled, I saw a deal on Angie’s list for blinds for $199 valued at $500 from Yocum Shutters and Blinds.
I purchased the deal. I had to delay measurements because the windows had not been framed. Once the contractor finished installing the window frame, Yocum Shutters and Blinds came out and took measurements. There was a nice selection of colors. I selected the perfect color.
When the blinds came in, I received a call to arrange installation. Installation went without a hitch. The mini blinds are a perfect match for my kitchen color scheme and really add the finishing touches to the windows.
The entire process was very comfortable. Yocum Shutters and Blinds, from measurement to installation, was a pleasure to work with. I would recommend Yocum, and in the event I need more window treatments, Yocum will be my first call.
Share on Band of Neighbors: Yes
Category: Window Treatments
Work Completed Date: October 14, 2015
Hire Again: Yes
Work Completed Date: February 20, 2015
Hire Again: Yes
Approximate Cost: $500.00
Description Of Work: We needed their help with taking our existing blinds (which we purchased from them 5 years ago) down during a window replacement project and then putting them back up after the windows were replaced. We also purchased new vertical blinds for a sliding door at this time.
Member Comments: Jim and Kensey are a dream to work with. Jim is very helpful with choosing the right products and they worked to get everything done within a short timeline and the pricing was more than fair. I will be calling on Yocum the next time I need blinds.
The Yocum Team did a really nice job. The shutters look fantastic. Very happy with the finished product.
Hire Again: Yes
Description Of Work: Installed windows blinds.
Member Comments: Great jobth
Work Completed Date: July 20, 2015
Hire Again: Yes
Approximate Cost: $1,900.00
Description Of Work: Provider installed shutters to all up-stair windows on this last visit. Window coverings are complete now,
Member Comments: Povider came out on the scheduled appt to install the up stairs shutters. Also left touch up paint in a small container for later if needed. Never had to use the touch up paint from the time the first floor shutters were installed nearly 3 years ago. This is the first time I could say that all of the windows were updated since I moved in nearly 20 years ago.
Share on Band of Neighbors: Yes
Description Of Work: Provider installed shutters to all up-stair windows on this last visit. Window coverings are complete now,
Povider came out on the scheduled appt to install the up stairs shutters. Also left touch up paint in a small container for later if needed. Never had to use the touch up paint from the time the first floor shutters were installed nearly 3 years ago. This is the first time I could say that all of the windows were updated since I moved in nearly 20 years ago.
I know she was satisfied with the service. I guess their price was average. Their work was good and their price seemed reasonable. It seemed like top quality stuff. They got back right away.
They were outstanding in service and installation. Highly recommend them & would use their services in future.
They installed three blinds.
They were very professional and great to deal with. I didn’t feel I really got a discount. I have used other companies that were much more competitive. Other than that, they are great to deal with. Very kind and caring.
Extremely professional! Accurate work. Great quality products. Reasonable price for quality and service provided.
The service from Yocum’s was very good. It was not a big job, only 4 windows in total, but it was treated as such. Often times I find it harder to get good service when it isn’t a big, higher paying job. This was a job well done. It was on time and done right.
Fantastic service and quality. Everyone I worked with Yocum is highly knowledgeable and skilled. After purchasing from Yocum, I would never think to go to Lowes or Home Depot for shutters.
The office personal was very knowledgeable and the installer was great, took him like 15 minutes to install blinds on 2 windows!
Yocum installed beautiful plantation shutters throughout my home. Excellent quality & excellent service experience.
Service was exceptional. Very professional and easy to deal with. I was extremely happy with the finish look.
Very Professional and pleasure to deal with.
great service, superb quality. We just had plantation shutters installed and they look amazing. Thanks!!
We ordered a cellular shade through Yocum and their customer service and attention to detail is top notch. Would definitely order from them for future window treatment needs.
Best customer service and quality product that I’ve encountered in years! I called, they answered, we met for measurements, they got right back with a fair price, four rooms of custom plantation shutters were ready for installation in a matter of weeks, the installers were pleasant and professional and the finished product is excellent. What more is there to say…love my shutters…heartily recommend Yokum!
We ordered shades for our bedrooms and shutters for one bathroom and blinds for another; we’ve had them for over a year now, and all the items we ordered were very well made and we’ve been very pleased with the quality. Recently, we had a guest (a child) who must have accidentally pulled one side of a shade too hard, and the repair was covered by the warranty–their service was very helpful and we received the repaired shade, working good as new, back quickly. We are now ordering more blinds from Yocum for the rest of our windows!
When I decided to have plantation shutters installed in my new house, I had four vendors come out to bid on the project. The first scheduled was Yocum. That experience was awesome; their experience, courtesy and professionalism eclipsed all of the following vendors. When I reviewed the bids, I found that Yocum definitely provided the best price for the best quality shutters and installation. When listening to the other vendors about how they would install the shutters, I knew Yocum was the way to go; they do not cut corners or use sub-par materials. Well, my shutters are PERFECT. My house looks fabulous. I could not be happier! Yocum has my highest recommendation.
Yocum is a pleasure to work with. Over the course of several months, I ordered plantation shutters for my home. They came out to take measurements and I had the shutters within a few weeks. The install was professional and perfect. I’m delighted with my shutters and would absolutely recommend Yocum. Outstanding service, quick turn around and a top notch customer service experience.
Louis and Kathy L.
The shutters you installed in our house were the best window treatments we every had. They are room darkening, some light with privacy or full light. You installed when you promised, Kimzey your installer was professional and courteous, best of all he knew how to do his job.
I am extremely satisfied with your product and company. When I had a small issue with one of our shutters, after they were up for several months, A simple phone call to you was all that was necessary to have the problem resolved.
Frank, I will recommend you and your company to anyone who is thinking of getting shutters.
Quality and excellent service is what you gave us.
This is the second time we used Yokum to purchase blinds within 3 months. The entire process went well from the service call to selection of the type and color of the blinds to installation. The blinds look great.
Ordered deal service, contractor contacted same day and scheduled appointment; contractor measured blinds, reviewed options and advised expected delivery date; contractor called to confirmed delivery, installed blinds and did followup call.
Owner was very responsive. Good communication. Thought pricing was ok, but not great. Installer was very professional, had good ideas, and did an excellent job. Finished product is beautiful. Would recommend and use again. Bottom line you get what you pay for.
It was good. The installers were good and professional. The service took a couple weeks for the order to come in and it was fine. The scheduling was good.
Installed shutters in master bedroom for 2 small windows and 1 middle larger window. They were quick, neat and clean. I would
definitely use Yocum again.
I worked with the West Chester office – I’m not sure how long ago, probably in 2011 – they were great in helping me select the blinds I needed for each room, installation was conveniently scheduled and efficient. I would definitely use them again.
The installation of the blinds was excellent. We have used yocum blinds on another ocassion. They gave great suggestions and advice. Highly recommend their service & completion of their work.
Yocum has always done an outstanding job for us installing plantation shutters that we absolutely love. They come in get the measurements and return a few weeks later with a perfect fit and quick and neat installation. They are professional, neat and trouble free. We will use them again every time we need shutters.
The sale and installation were quite good. We like the Shutters. However, we were presented with only one type of shutter, and it was not Hunter Douglas as promised in the Angie’s Big Deal coupon that we purchased. I feel that the installed shutters are of equal quality to Hunter Douglas, and we went ahead with the purchase, but it was a bit shocking to be presented with only another brand.
The process was very smooth from start of measuring to installation of the blinds. No issues were encountered. Communication from Yocum was flawless each time. I highly recommend them and will use them again.
Shutters and blinds are two of the favorite things in the house. Especially the shutter. Makes the bathroom as good looking as you can make a room that small.
Frank from YOCUM SHUTTERS & BLINDS worked very closely with my wife and I to ensure that we got the best deal possible. He even told us of an upcoming rebate offer if we waited until January to have the shades purchased and installed. The installer was great work with. He came to measure and was very professional and pleasant to work with. Overall it was a great experience and I’d recommened this deal to anyone that is looking for shades / blinds for their home.
The shutters look beautiful
AXIS REALTY ADVISORS, LLC
Dear Mr. Youcum:
It is with great pleasure that I write this letter of recommendation for Roberta Greene as I want you to know the immense value she provides to your company. In all the years I have worked with vendors and contractors, I cannot remember a more positive and rewarding experience than the one I had working with Roberta Greene and your company.
I came to Yocum Blinds, Shutters and Flooring as I was renovating my parent’s home and needed to purchase new flooring (carpeting and kitchen flooring), wallcovering and window treatments. I had visited several stores before visiting Yocum Blinds, Shutters and Flooring, and I was extremely pleased that your company had a quality selection of everything I needed in one store. Your company not only offered a quality selection, but you also provided extremely competitive pricing, quality workmanship and installation, and each member of your was professional, highly capable, responsive, and reliable. What made the experience even more exceptional was Roberta Greene and her ability to pull together all of my needs into a stress free, first class, integrated project.
Roberta takes genuine pride in her work and she has a sincere interest in meeting her clients’ needs. Roberta consistently demonstrated her knowledge and expertise with thoughtful recommendations that took into account aesthetic as well as functional perspectives. Not only is Roberta extremely knowledgeable and creative, she is also a great listener and her recommendations reflected my mother’s needs and tastes rather than just her own. Roberta always went the extra mile and always provided the highest standard of excellence and customer service. Roberta’s warmth, creative talent, strong design sense, attention to detail, and her tremendous follow up and coordination of all aspects of this transaction made this experience tremendously positive and pleasurable.
Both of my parents and I are extremely pleased with the results and I could not have envisioned a better experience or outcome. As a result of Robert’s efforts, my parents had minimal disruption from the renovation work and they are now receiving tremendous pleasure from their new home environment. I offer my highest recommendation of Roberta and your company. Should you or any potential client have any questions I can address, I can be reached at my office at (202) 783-9333.
They were excellent. I loved them. I specifically like that they have the person who comes and does the measuring for the shutters is the same person who comes back to install it. I thought the price was a little expensive but I haven’t gotten prices from anyone else. They did have a little problem and they came back and they addressed that.
Sandra L. of Royersford, PA
The service was fine. They were fine, they came here on time, and they were really nice, and they were good. The work that they did was fine.
Andrea R. of Elkins Park, PA
He replaced a torn shade to exactly match the existing 5 year old shade. Did a perfect job! You can’t tell the difference between the new shade & the old one. It’s a perfect color match.
Judy M. of Havertown, PA
Yocum Shutters & Blinds did some work for us. They did four window treatments for us. It turned out very well. They did a good job. They were professional. They showed up on time. The window treatment was done properly. They did a good job.
Albert E. of Conshohocken, PA
We used Yocum Shutters & Blinds. They put up some blinds for us. The work turned out good. They are fine.
Catherine W. of Malvern PA
We used Yocum Shutters & Blinds. They made custom made plantation shutters for my family room and kitchen. The work turned out beautifully, I couldn’t be happier. I liked the preciseness, and the overall workmanship.They are good, and I am completely satisfied. I would use them again.
Barbara B. of Drexel Hill, PA
Yocum Shutters & Blinds put shutters in my bathroom window. They were excellent. I loved them. I specifically like that they have the person who comes and does the measuring for the shutters is the same person who comes back to install it. I thought the price was a little expensive but I haven’t gotten prices from anyone else. They did have a little problem and they came back and they addressed that.
Priscilla K. of Havertown, PA
Jim measured the eight custom blinds and recommended the best type of shades for the windows. The installation went flawlessly and the shades are beautiful and insulated. The fit and finish was first class. Yocum always returned my calls and answered any questions immediately before and after the sale. I would and do recommend Yocum Blinds to everyone.
Jennifer R. of Radnor, PA
It was eight years ago and they were located in Phoenixville, PA. The company had a small, family-owned feel and did great work.
Mary Ann A. of Medford, NJ
It went well. They were professional and punctual in setting up the appointments. They were on time for the scheduled appointments and the quality of work was great.
Kevin & Joni Liney
We are very pleased with the way they turned out and thanks for a great product and great service. Not only will we refer business to you, but we have some more windows that need shutters and we will certainly use you again in the near future to get that done.
Yocum Shutters & Blinds did a plantation shutter in the dining room window for us. The person there is Jim Yocum. They just finished last week. It is beautiful, and they were wonderful. Having moved to a new home that needed some work, we have been calling people. Many people never returned our call. There are two different companies that I called or left messages; they never returned my message. This man returned my message right away. Throughout the entire process, he kept me in touch telling me what the time the workmen would be there. Then the workman called and said he will be there in half an hour. They were very proactive. He had three different country shutters; he presented the pros and cons on all the shutters. The workmen that came to the house to measure and then to install were just the most pleasant and professional people I think I have ever let into my home. They knew what they were doing. When it was all over, I called them to say I was giddy with excitement because it looked so beautiful. They were so shocked that I called to say I like them. I had a really great experience with them. Their responsiveness was excellent.
Lear S Pfeiffer
The entire experience was great. From the first exploratory phone call until the beautiful installation, Yocum Shutters was so nice to work with. I would highly recommend, and I am very picky!
Thanks for the great work.
It was a pleasure working with you. Thanks Frank. I will keep you on my list for future work.
I’ve had Yocum Shutters & Blinds install blinds throughout my house – it started with two rooms, and I liked the results to much that I had them return twice more for additional installations. Frank proved to be very responsive to questions on my order, pre and post instillation. I’m very pleased with the results. The installers were incredibly professional, and worked through any issues that came up. Any concerns I had or changes I requested were resolved to my satisfaction, without question — I would not hesitate do business with Yokum again and am glad to recommend them; their quality, professionalism, and responsiveness clearly set them apart.
June Amarant in West Chester PA
The provider was exceptionally professional and courteous. The custom blinds were installed perfectly. We are very happy with the product and the installation.
Franklin Stevens in Aston PA
When I called to tell them what I was looking to do, they sent a man out within days to show me samples and to take measurements. It didn’t take long for the order to be made up and the gentleman came back to install the shades for us and to explain how they worked (this was a new type of product for us). We have had no problems or complaints since they were installed. We are very satisfied with Yocum’s services.
Elizabeth Roben in Ambler PA
Throughout, Jim was very knowledgeable, friendly, and professional. He also went above and beyond to try to get here in terrible weather and driving conditions. We’re very happy with the blinds as well as with Jim and his company.
Paul Neil in Mount Laurel NK
In 2013 Frank’s team visited my home to do the measurements for the new blinds. In December, Frank called me to let us know that in Jan 2014, the company was offering a $50 gift card for the type of blinds we purchased. On Jan 31, Franks installers came can installed the new blinds. They were very professional in their work and very friendly to work with.
Overall, this was a great deal for a fair price and Frank and his team were great to work with. I would recommend Yocum Shutters & Blinds to my friends and family.
Tom Blomer in Unionville PA
It was very good. I am very happy. They are courteous, very professional, and knowledgeable.
Gladys Murray in Plymouth Meeting, PA
The entire process went very well. He ordered the blinds and installed them when they came in. He was very responsive to any questions that I had. He showed up on time and did a great job with the installation.
Kathy Simoneaux in West Chester PA
Excellent to work with.
We ordered shoes for our bedrooms and shutters for one bathroom and blinds for another; we’ve had them for over a year now, and all the items we ordered were very well made and we’ve been very pleased with the quality. Recently, we had a guest (a child) who must have accidentally pulled one side of a shade too hard, and the repair was covered by the warranty–their service was very helpful and we received the repaired shade, working good s new, back quickly. We are now ordering more blinds from Yocum for the rest of our windows!
Yocum Shutters and Blinds handled the purchase with dispatch.They carefully guided me through the selection process and made recommendations to me while visiting my home and taking measurements for my windows and made recommendations for future purchases. I would highly recommend Yocum Shutters and Blinds for any and all window treatments.
John Allen in Langhorne PA
They installed wooden shutters in a large window with an arched window at the top. This was a complicated window covering and they were the only ones I spoke with that knew how to best handle this. They gave me an operational shutter for the arch window which was something nobody else seemed to be able to do. Installation went well, they were courteous with their manner and also my time. Frank was great with customer service back at the shop as well. Great job and I would use them again. I liked them so much I had them put wooden blinds in 8 other windows around the rest of the house. Good
W Jonathan Castro
Great experience from original contact with sales (Frank) and installation estimate/installation with installer (Kimsey). Very knowledgeable and price was not obnoxious. End product was exactly as advertised and installation was well within window of time promised. In fact, when the shutters came in from the factory they were installed the very next day in 2 hours. Will definitely use them again and refer to others.
Ordered blinds and they helped customize.
They came out and did 6 of my windows and put blinds in. It turned out fine. They gave us options. The customer service was good and they followed it timely and I had no complaints.
They built and installed plantation shutters for our dining room. They are BEAUTIFUL!
I used a big deal purchase for Yocum Shutters & Blinds. It was for $199. I decided to go with wooden blinds so it was more because they had to be custom made. I paid about $600-$700 more. The total was about $800-$900. They just did the blinds in the den. The price included delivery, the product, and the installation. It worked out fine. The price was a significant discount. The guy was very nice. The timeline was pretty much on target. They had to come out and measure. I had to select the style and type that I wanted. They ordered it and ten days later they came in. They called to scheduled the installation. They were on time.
The contact person on the phone, Roberta, was great! She was as helpful as can be, even when Yocum was swamped with orders. What was so frustrating was scheduling someone to come to my house for the first visit. Appt.s were cancelled MANY times because they didn’t have enough jobs in Philadelphia. They’re located in West Chester!!! I bought their Angies List special, called them early november 2013. Finally someone came to measure and he was wonderful (in mid December). The measurer helped me decide if I wanted shutters, cell-shades, or blinds. Really knew the products and explained how the blinds are treated to minimize dust. Also the installer was great too! He was very patient, great disposition, and showed me detailed instructions dealing with the blinds that I never knew about. BTW they’re father and son and have worked for Yocum a long time. I’m very happy with my blinds. Just wish scheduling didn’t take so long! Once they finally made the first visit, things went well. BTW I don’t know much about prices and my blinds’ cost was with the Angies list special.
Mary Anne Newberg
The coupon was for Hunter Douglas Blinds and if you know blinds then you know that these are the cream of the crop. I thought that my $199.00 coupon would go further, but I was only able to purchase 2 blinds for my bedroom (regular sized windows). The blinds were much more money than I had expected to pay but since I had purchased the coupon I was locked in. I made some payments before I had them come to confirm the measurements. I wanted top down/bottom up cordless, but had to forgo the cordless part as it was a much added expense. I picked white, they are mounted inside the window and I can still use my window treatments with them. I have the privacy I was hoping for and the ability to open the upper part of the window for air when it gets
warmer. They look great.
Measured and Installed 4 hunter Douglass blinds. I love the blinds. The scheduling was a little frustrating. Overall a nice job.
If you had provided A+, I would have given them that. I had them do the rest of the house. They were that good. They will finish in a week or two.
Installed faux wood blinds and vertical blinds- very happy with both products. Very professional and responsive to phone calls! Highly recommended!
Louis & Kathleen C. Hegyes
From my initial call to Yocum Shutters and Blinds to the installation of Plantation Shutters in my Living Room and Dining Room, my experience was top-notch! Everyone was professional, experienced and courteous with my utmost satisfaction as their priority. The beautiful Plantation Shutters have dramatically changed the look of the rooms, both inside and outside. I highly recommend using Yocum Shutters and Blinds for any project in your home. I feel very fortunate to have selected them. Kathleen C. Hegyes
Bonnie G Davis
Great response time. Serious attention to detail. Priced competitively. Very happy with these plantation shutters.
The user didn’t write a review, and has left just a rating.
(5 Star Rating)
The experience with Frank at Yokum was excellent. Phone was answered promptly, knowledge was extensive and best of all, pricing was competitive. The measuring and installation went very smoothly. Yokum’s customer service was far superior to others charging the same or more.
We have Yocum shutters AND blinds in almost every room in our home. I love the plantation shutters in our living room/dining room. They give it a wonderfully polished look. We recently added wood blinds to all of our bedrooms. They look terrific. The staff and installers are terrific and always great us with a smile. Would most definitely recommend Yocum’s to anyone. In fact, we went there on my mother -in-laws advice. Now that’s saying something!
thanks! We love our new look!
The Plantation Shutters…They are beautiful and add so much to the Living Room and Dining Room. Thank you…for your help.
I just want to express my appreciation for the efficient way the blinds were fixed here yesterday. I was kept well informed about arrival times, the job was smoothly and well done, and I am highly satisfied with the result. Thank you.
Great service and installation of window treatment. Timely and very efficient.
High-quality blinds, fast service, good price. I’ve used this company several times and I’m very pleased with them.
(Customer left a Five-Star rating)
Love, love, love the shutters. They looks awesome. Boy, that was a quick turnaround too. Kinsey and his son are very professional and very knowledgeable. Customer service was excellent.
Thanks! My windows & sliding door looks better than what it is before I bought the condo.
Fulton Jack Waterloo
“Good product and good installation? Any questions?😄”
“blinds installed professionally and look fantastic.Would recommend them above everyone else!!!!”
Wonderful company to work with. The Yocum team made sure we were comfortable and understood all the available shutter options before finalizing our order. The turnaround was quick and scheduling was easy. The install went well and the final product looks amazing.
Excellent. Fast turnaround, great quality, competent people. Couldn’t be happier. Definitely recommend having them perform the window measurements and provide input before ordering.
I would highly recommend Yocum Shutters and Blinds. The entire process was so easy from my selections, then the measurements, and lastly the installation. All phases were professionally performed and the price was fantastic. LOVE my plantation shutters and everyone who comes into my home love them, as well. Great job Yocum Shutters and Blinds; I only wish I had more windows for you!!
from start to finish these guys are responsive, good quality, without the high price tags.
Highly recommended. Thank you Frank
Came promptly when called, measured accurately, gave accurate estimate of date when shutters would be ready and installed promptly
We are very happy with the finished product. The cafe shutters look great and are of good quality. Not quite as happy with the service, however. Both the installer and the estimator/measurement we’re professional and pleasant, however the turn around time for the delivery was ridiculous. Initially told 6-8 weeks, no problem for us. But after waiting at least 8 weeks and setting up an install date we were told one of the boxes was damaged and all the framing had to be re-ordered. OK, things happen. Then after 4-6 more weeks, new product is scheduled for install. When the installer got started, he was unable to install because all the hardware was incorrect for framed cafe style. Time to re-order, yet again! Finally after 4 more weeks, all went smoothly. However, during the delays, I was in contact numerous times with the salesman at the office. He frankly did not really want to speak with me. Was our original order wrong? Did the manufacturers goof up? Can we possibly have a discount due to the numerous errors and long delay? He was unwilling to answer my questions and just ignored my request for any type of discount. We specifically chose Yocum due to their reputation, customer service, and family business model, which I explained to the salesman. No response. Again, VERY happy with the finished product. Customer service leaves something to be desired ! So keep that in mind if you are considering Yocum.
We ordered plantation blinds, pleated cordless shades for several windows in our home, and skylight blinds. The process was very easy and everyone we encountered was very knowledgeable, professional, and pleasant. Great communication from start to finish, too. We are happy with our purchases!
My wife found this place and we could not be any happier with the work and service provided. The shutters added to our house just make it look so much better. Totally recommend this place!!
Mary Pat Palmer
I am a repeat customer at Yocum. Frank still had my window measurements from my original order from 2004: very prompt service and the blinds are perfect.
Just purchased some beautiful Graber shades from Yocum. I was told from Riccardi Brothers in Wilmington that Graber was discontinuing their top down bottom up option which I desperately needed due to privacy issues after waiting 6 months for a sample of the treatment I wanted to come into their shop. This was extremely upsetting after wasting this much time and having to start looking all over again for what I needed. I went into Yocum Shutters in Centerville, DE on the recommendation of another local retailer. I told the owner about my situation and he said that he also carried the Graber line and that did not sound right. He offered to call Graber directly immediately to see if this was true. I went home and in about one hour he got back to me and said that that was not the case, it was still available. He had someone come out to my house to measure my windows within a few days. I placed my order for the shades and they came in in less than 3 weeks. He called me as soon as they came in and offered to install them that day! What took 6 months of getting nowhere with Riccardi Brothers took only 3 weeks from start to finish with Yocum. The install person did a great job and I couldn’t be happier. I highly recommend this company. They were courteous, prompt and professional. Check them out!
My wife and I contacted Yocum to replace our current window treatments with plantation shutters. Not only were they responsive and prompt in delivering a high-quality product, but they helped address our questions and displayed their level of knowledge when it came to making decisions on the pros and cons of materials as well as color. We are extremely happy with the outcome and would use Yocum’s services should a need arise.
I worked with Roberta and she was great!!!!
Yocum has done my entire house. They were very professional in scheduling , measuring and installation ! I was most impressed by the expedient delivery of my blinds…within 2 weeks of placing the order ! Would highly recommend .
Thank goodness I found this company online. They did an excellent job with my blinds. Very professional and accommodating from start to finish. I’m actually trying to find more window I can get blinds for.😁
Efficient and helpful in deciding on what blinds would work best on our French patio doors. We were very pleased with the level of service received. Staff were knowledgeable about product offerings. Would highly recommend.
Yocum was amazing to work with and so efficient! The guys that came to install the blinds were so nice and got the job done so quick! I ordered the blinds and they were installed within 2 weeks! They look amazing!
Friendly, thorough, great work! I wanted just a half shutter for privacy and they gave me exactly what I wanted.
These guys are friendly, fast and efficient. The shutters look awesome!!
Better than I expected.
I have shopped at Yocum’s in West Chester for more than 10 years for window and skylight shades. They are knowledgeable about their products, come to the home to measure sizes needed before ordering and then install. There are no worries for the homeowner! Staff is unfailingly professional, cheerful, helpful and always treat you as a valued customer.